Privacy Policy

Privacy Policy

At I’NA by Saakshi (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://inaame.com (the “Website”) or purchase products through our Website.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

Personal Information We Collect

When you visit our Website, we automatically collect certain information about your device and browsing activity. This information may include:

• IP address

• Browser type and version

• Device type

• Operating system

• Time zone

• Pages viewed

• Products viewed

• Referral source

• Website activity and browsing behaviour

This information is collectively referred to as Device Information.

We collect Device Information using technologies such as:

• Cookies – Small files stored on your device that help improve your browsing experience.

• Log Files – Used to record Website activity including browser type, IP address, internet service provider, referring pages, and timestamps.

• Analytics Tools – Technologies that help us understand how visitors interact with our Website and improve its performance.

  
  

Order Information

When you place an order or attempt to purchase a product, we may collect:

• Full Name

• Email Address

• Mobile Number

• Billing Address

• Shipping Address

• Order Details

• Payment Confirmation

• Transaction Reference

Payments made on our Website are processed securely through trusted third-party payment gateways.

We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

The information collected during purchases is referred to as Order Information.

Throughout this Privacy Policy, Personal Information refers to both Device Information and Order Information.

Accuracy of Information

You are responsible for ensuring that the personal information you provide is accurate, complete, and up to date.

We shall not be responsible for any loss or inconvenience arising from inaccurate or incomplete information submitted by you.

How We Use Your Personal Information

We use your Personal Information to:

• Process and confirm your orders.

• Deliver products to your shipping address.

• Process payments securely.

• Communicate regarding your orders.

• Provide customer support.

• Send shipping updates and order confirmations.

• Detect fraudulent transactions.

• Improve our products and Website.

• Analyse customer preferences and shopping behaviour.

• Comply with applicable legal obligations.

With your consent, we may also send promotional emails, product launches, special offers, newsletters, and marketing communications. You may opt out of these communications at any time.

Cookies

Our Website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences.

• Keep products in your shopping cart.

• Improve Website performance.

• Understand visitor behaviour.

• Enhance security.

Most web browsers automatically accept cookies. You may choose to disable cookies through your browser settings; however, some Website features may not function correctly.

Sharing Your Personal Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted third parties, including:

• Payment gateway providers

• Courier and logistics partners

• Technology and hosting providers

• Marketing and analytics service providers

• Government authorities or regulatory bodies where required by law

All third-party service providers are required to protect your information and use it only for the services they provide.

Analytics & Advertising

We may use analytics services (such as Google Analytics or similar platforms) to understand how visitors use our Website and improve user experience.

We may also use advertising platforms to show relevant advertisements based on your interaction with our Website.

You can manage advertising preferences through your browser settings or the respective advertising platform.

Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information.

• Correct inaccurate information.

• Update your personal details.

• Request deletion of your personal information.

• Withdraw consent for marketing communications.

• Request information regarding how your data is processed.

Please note that withdrawing consent or requesting deletion of certain information may affect our ability to provide products or services to you.

To exercise these rights, please contact us using the details provided below.

Data Retention

We retain your Personal Information only for as long as necessary to:

• Process and fulfil your orders.

• Maintain customer support records.

• Comply with legal, taxation, accounting, and regulatory obligations.

• Resolve disputes and enforce our agreements.

When your information is no longer required, it will be securely deleted or anonymised.

Data Security

We implement appropriate administrative, technical, and organisational security measures to safeguard your personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Links

Our Website may contain links to third-party websites, payment gateways, or social media platforms.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing any personal information.

Children’s Privacy

Our Website is intended for users who are at least 18 years of age.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will take appropriate steps to remove it.

Marketing Communications

By creating an account, subscribing to our newsletter, or placing an order, you consent to receive communications from us via:

• Email

• SMS

• WhatsApp

• Phone Calls (where applicable)

These communications may include:

• Order confirmations

• Shipping updates

• Promotional offers

• Product launches

• Festival sales

• Customer support notifications

You may unsubscribe from promotional communications at any time using the unsubscribe option or by contacting us.

Changes to this Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our business practices, legal obligations, or technological developments.

Any updates will be posted on this page along with the revised Effective Date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

I’NA by Saakshi

Website: https://inaame.com

Email: support@inaame.com (replace with your official support email if different)

Grievance Officer

In accordance with applicable Indian laws, you may contact our Grievance Officer regarding any concerns related to your personal information.

Contact us: Customer Support

Email: Support@inaame.com